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What
characteristics can expect to see when I buy a new carpet?
Help me with Stain Removal!
How to I prevent my carpet from wear?
Shedding
All newly fitted carpets have a tendency to shed. This is perfectly normal and
will diminish naturally over time. To remove excess fluff simply vacuum regularly
with a good vacuum cleaner.
Sprouting- Tufts If you find a stray tuft protruding above the surface of the carpet, do not pull it out! Carefully cut it level with a pair of scissors.
Fading-
Although every care is taken to ensure our products meet strict fastness requirements,
carpets, as with any other natural textile materials, cannot be dyed absolutely
fast to light. We recommend taking precautions to ensure your carpet is not
exposed directly to sunlight for any prolonged period of time.
Pile Pressure- After time, all carpets will flatten to some degree. After
a period of time the tufts will gradually assume a greater slant in the areas
of constant use, exposing their side to the light. This is known as pile pressure
and is not a production fault - simply a natural characteristic of all cut pile
fabrics. Daily vacuuming may assist in alleviating this and will help to maintain
and restore the surface to a uniform colour.
Top
Stain Removal When spills occur, prompt remedial action should be taken to minimise staining or damage to the pile.
Water: If the water is clean and the carpet has not been saturated, blot the liquid with a clean cloth or towel and dry quickly. Do not rub! If the carpet has been saturated, mop up the water as thoroughly as possible and contact a professional carpet cleaner immediately.
Water based stains: Semi-solid matter should be removed using a plastic spatula. Once excess liquid has been removed using a clean cloth or towel to blot carefully, sponge gently using a solution consisting of one teaspoon of detergent for washing woollens to a pint of warm water. Work from the outside inwards so as not to spread the stain. Do not rub! As this may distort the pile. Rinse in clean, warm water - blot thoroughly, and allow to dry. Once dry, if necessary, follow with a solution of one part white vinegar to three parts clean, warm water. Leave for 15 minutes and then sponge with clean water again - blotting thoroughly. Allow the carpet to dry out.
Grease based and miscellaneous stains: Most departmental stores and houseware shops sell cleaners especially formulated to tackle grease based stains, spilt wine, food or stubborn stains. Always follow the instructions carefully testing first on an off-cut of carpet. Whenever solvents are used ensure that there is good ventilation. Most solvents are flammable and should never be used near a naked flame.
General cleaning: In the event that your carpet requires general cleaning we recommend that you contact a reputable professional carpet cleaner who specialises in domestic carpet cleaning.
Wear
Prevention
Moving the position of furniture and ornaments can help to reduce wear. This
is important for areas of concentrated wear such as in heavily walked on areas
and areas exposed to activity e.g. children's play area etc.. Use castor cups
under heavy furniture to disperse the weight, reducing indentations. Outdoor
shoes designed with special gripping qualities, such as trainers, should be
used on the carpet with extreme care to avoid the sole pulling and tearing at
the pile. Where you have external doors the use of a mat or rug is recommended
to catch any dirt or grit before it is transferred to your new carpet. These
measures will help in reducing wear on most carpets.